b.mobile’s 3G prepaid service is a hassle-free mobile service that gives you true freedom of movement with a choice to purchase either the B$5, B$10, B$15 or B$30 top-up cards. Since all charges are deducted from your available credit, you will not have to deal with a bill at the end of the month. Just buy a new top-up card when you need it.

You will need to show us your original valid IC to help us verify your details.

A starter pack will cost you B$36. This includes the registration fee of B$6, licence fee of B$25 and a top up card worth $5.

Starter packs and top-up cards are available from b.mobile’s authorized vendors WyWy, Jill & Jill, QQ Station, Dee Jay and Fock Lee, b.mobile Care Centres and various retailers nationwide.

It’s simple, just dial 178 and you will be prompted to key in the 12-digit serial number and your new balance will be announced. Or dial *178# followed by the 12-digit serial number and the ‘#’ key.

Each top-up card, no matter what the value, is valid for an accumulative of 90 days from when you top up.

You can check your balance by dialing 179 or dial *179# and your balance will be displayed on your handset screen.

There will be 2 notifications. Once when the credit reaches B$5 and the next one when credit reaches B$1. 

You lose any remaining credit after your credit expiry date. You will also lose your number after the a suspension of 28 days.

The expiry date will be accumulated of 90 days.

The number will be lost when the credit expires at the suspension period.

This service allows you to transfer credit from one subscriber to another with a minimal charge of B$0.50 per transfer. However credit transfer will not affect the credit expiry dates of either the sender or receiver.

Simply dial 175, and choose the credit transfer option. Follow the instructions to transfer credit. When it prompts you for the 8 digit pin number, simply enter 12345678. You can only transfer whole dollars and zero cents.

The sender and the receiver will each receive an sms announcing that the transfer was successful.

Yes. Just come into any of our Care Centres and our Customer Service personnel will walk you through the process. You only need to choose a plan and pay the deposit.

For further assistance, please call our Customer Careline on 177. The service is available 24hrs.

b.mobile is not liable or obligated to pay, refund or transfer any remaining credit on the SIM card.  There is replacement charge of B$10 to replace your SIM card whilst retaining the same number. There is no warranty on the SIM cards.

The international access codes from your prepaid 3G line is 089 followed by the country code + area code + phone number.

The prevailing rate in the TelBru directory applies. International calls are charged at 6 seconds block.

Yes. You can also call 177 from land lines.